SITE HOSTING Vs.
site MAINTENANCE
There is a Difference
between hosting and maintenance
YOU NEED A SERVICE YOU CAN RELY ON, AND NOT HAVE TO WORRY ABOUT YOUR WEBSITE LEAVING YOU HIGH AND DRY WITHOUT WARNING WHEN YOU MOST NEED IT.
When you call your hosting company, do they answer? Do they handle your requests promptly and accurately? If not, it might be time for a change.
What do you want from a web hosting company? If I’m right, you want your website to be always online, to work right, for your pages to pop right up when someone visits your site, and you want it easy and convenient to get changes made.
At thirteen05 creative, this is what we provide, with very high-quality website hosting and maintenance services and top-notch customer service. Our goal is to provide everything you need on an ongoing basis in a way that is highly reliable and very user friendly.
Website Hosting and Maintenance should be worry free.
WEBSITE HOSTING
We lease our U.S. based servers from a large and well-respected national company. We chose them for their speed and power, reliability, and extremely competent and responsive tech support.
Web hosting options include typical “shared hosting” as well as full dedicated servers, and, uniquely, our popular, more economical half-server, shared with one other client, for larger, busier websites and online stores.
All of our servers run 100% uptime nearly always. Protection against viruses and hackers is robust. And support through our Help Desk on our website is rapid.
Website MAINTENANCE
All of our hosting plans include web maintenance, but we also offer website maintenance only contracts if you want to host your website elsewhere. If you wish to move your site to our servers, we will handle the move for a small one-time charge.
Our web maintenance services include monitoring against your site going down, and strong protection against malware and hackers. It includes routine actions to keep your website software up-to-date and functioning.
We make it easy for you to inform us about content changes, updates, new images, staff additions/deletions, or edits. These are rapidly handled, often within hours. Our Hosting and Management program includes a 1/2 hour (optionally more) of edits to your site per month. To streamline requests for changes or support, you can simply submit your request through our ticketing system located at www.thirteen05.com/helpdesk. You can also make changes yourself to your website. Clients also pay a lower rate for hourly work projects.
