The are two problems with spam and spam filters:
Receiving unwanted email.
NOT receiving wanted email.
Unfortunately in the continuing battle with spammers, there is no perfect solution.
However, if we host your website, we can make adjustments if you are having a problem with either of these.
1. If someone’s email isn’t getting to you, we can “whitelist” their email address or all email addresses in their domain, so they automatically go through on our server.
2. We can adjust the settings on the spam filter so it rejects more or fewer emails.
3. We can have it delete rejected emails or pass them through but marked as SPAM.
The amount of spam that gets through shouldn’t be huge, and most of that should end up in your junk folder. That’s about as good as you can do unless you use an authentication service where their email address has to be validated the first time they try and email you. But that can annoy people you want to communicate to you – such as prospective customers.
In any case, if you are having issues with your email, contact our Customer Service Manager. We’ll do what we can to improve the situation.
