Websites Uptimes for November

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Three quarters of our hosting clients had 100% uptime for the month of November. Of the remainder, none had more than 5 minutes downtime.
Two of our clients had problems with their “DNS” which is not under our control (and not set up per our recommendations). The websites weren’t down, but they couldn’t be found for longer periods of time.
We also monitor our Internet Marketing clients, whose websites we don’t host. All but one of them had outages during the month ranging from 10 minutes to one hour in duration.
Do we offer quality hosting or what.

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